With almost 100 years as a Caterpillar Dealer, William Adams has proudly made its mark. Together with Caterpillar, we've been there for customers - selling and servicing the best equipment in the world - on land, at sea, in construction, mining and industry.

We now have an exciting opportunity for a driven and experienced Leading Hand at our Clayton branch, working Monday to Friday.

ABOUT THE ROLE

Reporting to the Service Supervisor you will lead the workshop service team with the day to day operations and safety requirements.

This position is great for a developing leader with potential career pathways into Service, Branch and Operations Manager positions within the business.

Daily responsibilities will include the following:

• Carrying out service, repairs and maintenance of Cat equipment
• Lead and mentor our apprentices and service technicians
• Technical troubleshooting and fault-finding, including diagnostics
• Scheduling work and managing service work orders
• Providing quality customer service at all times

ABOUT YOU

You still love being on the tools but want to progress your career with a pathway into management. Your strong heavy machinery and earthmoving background with excellent diagnostic skills and technical knowledge will see you succeed.

To be considered for this role you will have the following skills, experience and attributes:

• A fully qualified Diesel Technician with prior experience leading a team of technicians
• The ability to mentor, motivate and coach apprentices and technicians
• Understanding of computer systems, including Microsoft Office
• Strong communication skills, both verbal and written
• Committed to delivering superior customer service
• Excellent work ethic and a positive attitude
• Effective time management and ability to work unsupervised
• A strong commitment to safety, health & environment procedures

WHAT IS ON OFFER?...

• A competitive base hourly rate (dependent on skill and experience) + tool and leading hand allowance + super
• Tool Loans (interest free)
• Relocation assistance up to $5000 for eligible candidates
• Overtime (When required)
• Laundered uniform & PPE provided
• Cat parts store discount
• OEM training with access to the latest technologies
• A safe work environment with excellent facilities
• Career progression opportunities
• Employee Referral Program - refer a friend & receive up to $3000
• Access to our Wellbeing portal, packed with resources and tools to support your physical, mental and emotional wellbeing
• Exclusive discounts through The Hub, boasting partnerships with over 470 retailers such as JB HI-FI, Woolworths, Flight Centre + more!

Join our passionate team who live our values of Integrity, Excellence, Teamwork, Commitment, and Sustainability.

Want to know more?

Call David from our Talent Acquisition Team on 03 9566 0691 with any questions.