Safety, Environment & Quality
Safety
William Adams Pty Ltd are committed to continually improving our health and safety performance through prevention and effective consultation between management, employees and interested third parties; timely follow up of issues raised through regular safety walks, formal site safety reviews, audits and inspections; thorough investigation of any accidents and incidents; and prompt corrective action to prevent recurrence. William Adams Pty Ltd have achieved ISO 45001 accreditation. Please click on the link below to view our Health & Safety Policy.
OUR PEOPLE
All William Adams Field Service personal carry relevant qualifications, tickets and site access cards. Our Field service team are a core asset of our business and have the qualifications and tools to get the job done.
FAST AND EFFECTIVE FIELD SERVICE WHERE AND WHEN YOU NEED IT
Our customers’ requirements dictate that not all service work is of a workshop nature. There are occasions for field service work and when these occasions arise, the William Adams field service team swings into action.
All branches support a field service team. Each service unit comprises of a vehicle fully equipped with the necessary tooling.
William Adams field service personnel are equipped to provide fast and effective field service, no matter the time or the place.
To book a field service request, please fill out the form below, for emergency field service, call 1300 WADAMS or enquire below.
PREVENTATIVE MAINTENANCE – CVA
WHAT IS A CVA?
A good preventative maintenance program is the best way to keep operating costs under control and avoid costly failures. A Customer Value Agreement (CVA) will ensure your equipment is kept in optimum running condition at a predictive cost with minimal down time to your business. We can provide you with a written agreement to supply parts and service in line with factory recommendations at a fixed rate to cover your preventative maintenance requirements for 12 months or more.
ALWAYS THE BEST PRODUCTS
In every CVA we use genuine Cat products and parts. Genuine parts are engineered specifically for their application and ensure quality, value and reliable performance from your Cat power system.
FLEXIBLE SOLUTIONS
We customise CVA’s to fit your business needs, your equipment and your application. There are no pre-set requirements or specific services that you must agree to purchase.
William Adams Pty Ltd is a Quality Endorsed Company. It is Company policy to offer and deliver products and services featuring quality, reliabilty and value, consistent with the needs of our Customers. This is achieved through the application of an effective business management system. As such, our policies and procedures are mapped to, and certified as compliant in accordance with AS/NZS ISO 9001* requirements, as certified by an accredited third party auditor.
* Excludes Portland.
