Order Parts & Kits
All SOS Parts & Kits can be ordered via parts.cat.com, to order, register for an account and enter the “SOS” Number listed below into the “Quick Order” (accessible via main menu) screen.
SOS003 – S·O·S℠ Kit
The standard individual S·O·S℠ Kit, suitable for sending oil samples to the laboratory for testing includes: sample bottle, tubing, S·O·S℠ card, live sampler and prepaid Australia Post Parcel bag. Simply place the canister into the Reply Paid bag and drop off at any Australia Post mail box or at any Australia Post Office.
SOS002 – Box of S·O·S℠ Oil Kits
A box of 10 standard S·O·S℠ Kits, suitable for sending oil samples to the laboratory for testing. See SOS003 for contents of each individual kit. SOS002 also includes 3 Express Post Parcel bags. Up to 5 canisters can be placed into each Reply Paid bag for delivery to our laboratory. Please ensure the Express Post bags are sent at the Express Post mail boxes or at any Australia Post Office.
SOS004 – SOS Coolant Kit
The standard individual S·O·S℠ Coolant Kit, suitable for sending coolant samples to the laboratory for testing includes: sample bottle, tubing, S·O·S℠ card, live sampler and prepaid Australia Post Parcel bag. The S·O·S℠ card is specific to coolants and cannot be used for oil samples. These kits are identified by the blue lid on the bottle and canister. Simply place the canister into the Reply Paid bag and drop off at any Australia Post mail box or at any Australia Post Office.
SOS005 – SOS Cat Inspect Kit
QR coded oil sampling bottle for paperless registration (requires access to Cat Inspect App). The individual S·O·S℠ Kit, suitable for sending oil samples to the laboratory for testing includes: sample bottle, tubing, live sampler and prepaid Australia Post Parcel bag. Simply place the canister into the Reply Paid bag and drop off at any Australia Post mail box or at any Australia Post Office.
SOS009 - SOS Diesel Fuel Kit
The standard S·O·S℠ Kit, suitable for sending Diesel fuel samples to the laboratory for testing includes a 1L sample container and S·O·S℠ card. These kits do not include a reply paid canister and arrangements must be made to have these delivered to the nearest branch or S·O·S℠ laboratory. Diesel fuel in the 1L quantity is not considered as dangerous goods.
SOS3TANBN - SOS Kit with TBN TAN
This kit includes sample bottle, tubing, S·O·S℠ card, live sampler and prepaid Australia Post Parcel bag. Simply place the canister into the Reply Paid bag and drop off at any Australia Post mail box or at any Australia Post Office. Testing includes all standard tests for lubricants, with the addition of TAN and TBN. It is ideal for Gas Engines and Compressors.
SOS3FILTER - Filtergram Kit
This kit includes a sample bottle, tall canister for filter media, and an Express Post mail bag. Testing includes all standard tests for lubricants with the addition of full analysis of materials found in the filter media. Please ensure the Express Post bags are sent at the Express Post mail boxes or at any Australia Post Office.
SOSGREASE - SOS Grease Testing
This sample kit is suitable for sending either Emulsion or Grease samples to the laboratory for testing. This kit includes sample bottle, tubing, S·O·S℠ card, live sampler and prepaid Australia Post Parcel bag. Simply place the canister into the Reply Paid bag and drop off at any Australia Post mail box or at any Australia Post Office.
OUR PEOPLE
All William Adams Field Service personal carry relevant qualifications, tickets and site access cards. Our Field service team are a core asset of our business and have the qualifications and tools to get the job done.
FAST AND EFFECTIVE FIELD SERVICE WHERE AND WHEN YOU NEED IT
Our customers’ requirements dictate that not all service work is of a workshop nature. There are occasions for field service work and when these occasions arise, the William Adams field service team swings into action.
All branches support a field service team. Each service unit comprises of a vehicle fully equipped with the necessary tooling.
William Adams field service personnel are equipped to provide fast and effective field service, no matter the time or the place.
To book a field service request, please fill out the form below, for emergency field service, call 1300 WADAMS or enquire below.
PREVENTATIVE MAINTENANCE – CVA
WHAT IS A CVA?
A good preventative maintenance program is the best way to keep operating costs under control and avoid costly failures. A Customer Value Agreement (CVA) will ensure your equipment is kept in optimum running condition at a predictive cost with minimal down time to your business. We can provide you with a written agreement to supply parts and service in line with factory recommendations at a fixed rate to cover your preventative maintenance requirements for 12 months or more.
ALWAYS THE BEST PRODUCTS
In every CVA we use genuine Cat products and parts. Genuine parts are engineered specifically for their application and ensure quality, value and reliable performance from your Cat power system.
FLEXIBLE SOLUTIONS
We customise CVA’s to fit your business needs, your equipment and your application. There are no pre-set requirements or specific services that you must agree to purchase.