The Cat Central App
Cat Central is a single source of maintenance and support information with abilities to search, find and purchase genuine Cat parts. Download Cat’s efficient, on-the-go experience that makes Cat assets easier to operate and maintain. Scan and link your assets to the app and access personalised information tailored to your needs. Find the asset information and parts you need to make managing your assets even easier with the Cat Central app.
OUR PEOPLE
All William Adams Field Service personal carry relevant qualifications, tickets and site access cards. Our Field service team are a core asset of our business and have the qualifications and tools to get the job done.
FAST AND EFFECTIVE FIELD SERVICE WHERE AND WHEN YOU NEED IT
Our customers’ requirements dictate that not all service work is of a workshop nature. There are occasions for field service work and when these occasions arise, the William Adams field service team swings into action.
All branches support a field service team. Each service unit comprises of a vehicle fully equipped with the necessary tooling.
William Adams field service personnel are equipped to provide fast and effective field service, no matter the time or the place.
To book a field service request, please fill out the form below, for emergency field service, call 1300 WADAMS or enquire below.
PREVENTATIVE MAINTENANCE – CVA
WHAT IS A CVA?
A good preventative maintenance program is the best way to keep operating costs under control and avoid costly failures. A Customer Value Agreement (CVA) will ensure your equipment is kept in optimum running condition at a predictive cost with minimal down time to your business. We can provide you with a written agreement to supply parts and service in line with factory recommendations at a fixed rate to cover your preventative maintenance requirements for 12 months or more.
ALWAYS THE BEST PRODUCTS
In every CVA we use genuine Cat products and parts. Genuine parts are engineered specifically for their application and ensure quality, value and reliable performance from your Cat power system.
FLEXIBLE SOLUTIONS
We customise CVA’s to fit your business needs, your equipment and your application. There are no pre-set requirements or specific services that you must agree to purchase.