ONCALL Training College (OTC) and DIVTEC Training College (DIVTEC) are Registered Training Organisations (RTO) regulated by Australian Skills Quality Authority (ASQA) and have been supporting the community through training for over 10 years. The RTOs provide specialised training in community care, individual support, disability and allied health.

Reporting directly to the National Training Manager, in this role you’ll be responsible for overseeing the Student Management System (VETtrak) as well the internal Learning Management System (LMS), ensuring excellent student and user experience, effective back-end operations, and seamless integration of business systems.

This role is offered as part time (0.8 FTE) with the possibility of full time in future.

This role can be based at our QLD, VIC or SA office.  

Why join us?

• Personalised career advancement
• Professional development budget to support your learning goals
• Comprehensive onboarding and access to full training resources
• Dog-friendly head office

What You’ll Do 

• Configure, administer and maintain accurate student records in VETtrak (Student Management System).
• Administer, configure, and maintain Moodle LMS environment ensuring securing, performance, and system integrity.
• Liaise with internal stakeholders to customise LMS features and integrate new content.
• Monitor and report on LMS data (completion, learner engagement).
• Support troubleshooting, system upgrades, and enhancements based on user feedback and business needs.
• Handle student enrolments, documentation, tuition fee payments, and assist with attendance tracking.

You will bring

• Strong knowledge of VETtrak or equivalent student management systems.
• Proficiency in managing Moodle or similar LMS platforms.
• Proficiency with Microsoft Office tools, especially Excel, Word, and PowerPoint.
• Experience in office administration or student services, preferably in an RTO environment.
• Experience administering LMS and student information systems.
• Familiarity with content authoring tools (Articulate Storyline, Rise 360).
• Qualifications in Learning and Development, Data Analytics or Education Technology.
• All applicants must be willing to provide relevant industry background checks.

If you're ready to lead training, inspire others, and contribute to meaningful change in the disability sector, we'd love to hear from you. 

APPLY NOW including a brief cover letter outlining your suitability and passion for the role. We will be reviewing resumes as they are received.

ONCALL is a Child Safe organisation, committed to Zero Tolerance to Abuse in care. We take seriously our responsibility to ensure the safety and wellbeing of all vulnerable children, young people and adults living with disabilities that we support. All applicants and employees must undergo mandatory screening checks. Only applicants with Australian Working Rights should apply. Indigenous Australians and Torres Strait Islanders are encouraged to apply.