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Cafe Team Leader - Permanent Full-Time

SeaLink Marine & Tourism - Cleveland - South East Queensland

Join an award winning ASX-listed tourism and transport company

Range of Employee Benefits including staff discounts and career development

Based in our Cleveland Cafe

 

Are you an early riser with a passion for hospitality and leadership? Join our team at the Departure Lounge Cafe, the largest of our five café locations. From the 5am coffee rush to lunchtime service, you’ll lead a small team delivering great food and customer service to our passengers.

 

About the Role

 

This is a hands-on leadership role reporting to the Café Manager and Assistant Cafe Manager, who manage admin, rosters and stock across all five cafés - so you can focus on what matters most: smooth daily operations, team performance and customer experience.

 

Key Responsibilities

  • Lead and support the café staff.
  • Open café and prepare for morning trade.
  • Delegate tasks and maintain operational efficiency.
  • Deliver excellent customer service
  • Prepare fresh menu items and barista-made coffee.
  • Handle cash and daily reconciliation.
  • Maintain cleanliness and hygiene in all café areas.
  • Ensure compliance with food safety, health, and company policies.

 About You

  • 2+ years’ experience in food and beverage, with leadership responsibilities.
  • Strong communication and multitasking skills
  • Passion for customer service and team development.
  • Available to work five consecutive days, including one weekend day and Public Holidays. Potential for occasional work outside these days depending on operational requirements and availability.

 Skills, Qualifications & Experience

  • Responsible Service of Alcohol (RSA): Essential
  • Food Safety Certificate: Essential
  • Leadership experience: Essential
  • Coffee making skills: Excellent
  • First Aid/CPR Certificates: Desirable (or willing to obtain)

 Perks & Benefits

  • Early starts, early finishes
  • Penalty rates for weekends, public holidays and early mornings
  • Friendly team and great food
  • Opportunities for growth within SeaLink and the broader Kelsian Group.

About Us

SeaLink South East Queensland is the largest marine operator in Moreton Bay operating vehicle and passenger ferry services to Straddie, the Southern Moreton Bay Islands and the Moggill Ferry. 

SeaLink South East Queensland is a SeaLink Marine & Tourism company, part of the Kelsian Group - Australia's largest integrated multi-modal transport provider and tourism operator, with established bus operations in Australia, the USA, Singapore, London and the Channel Islands.

 

Kelsian provides essential journeys for our customers by delivering safe and intelligent transport solutions designed to improve the sustainability and liveability of the communities we serve. 

 

How to Apply

Click APPLY to complete your application including a current resume and cover letter explaining why you are the best person for the position.  

 

We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, LGBTQIA+, people with disability and people from diverse cultural backgrounds.

How to apply

Please click the button below to apply for this position. You will be able to fill our your personal details and share your experience with us.

We look forward to hearing from you!

Apply Now

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