Warranty Administrator | Mercedes-Benz Brisbane

 

Working within and supporting the Service Department, the Warranty Administrator will be responsible for maintaining the warranty function of the dealership.

 

Competitive Salary + Commissions + Super

 

About the role:

• Process warranty claims as per manufacturer guidelines and timelines
• Effectively explain information in relation to services carried out
• Preparation of weekly and monthly analysis reports advising potential issues
• Conduct warranty compliance audits as well as ad hoc reports
• Monitor expenditure in relation to warranty and goodwill claims
• Ensuring a high level of warranty operations and compliance
• Liaising with Mercedes-Benz Australia regarding payment, claims and recoveries

About you:

• Strong organisational skills / follow processes and procedures
• Competency with IT systems
• Excellent attention to detail / meticulous 
• Calm and efficient / maintain high work standards and accuracy
• Strong relationship-building ability
• Excellent customer service standards
• Experience or knowledge of warranty and recall processes
• 2+ years Mercedes-Benz experience or similar desirable (but not essential)

 

What is on offer:

• Competitive salary + Commissions + Super
• Reward & Recognition program
• Comprehensive training
• Monday to Friday  
• Fun & exciting working environment!
• Maternity/Paternity Leave

About LSH Auto Australia:

LSH Auto Australia is the largest authorised Mercedes-Benz retail group in Australia. Operating in the capital cities of Sydney, Melbourne, and Brisbane, we are part of the world’s largest Mercedes-Benz passenger vehicle dealer group with more than 270 premium retail outlets across over 110 cities worldwide.

Our HR team will contact successful applicants within the next 2-3 days.