Administrator Accidents

• Modern and progressive public transport provider
• Full time – ongoing permanent role
• Position to be based at one of our six depots – Mile End, Morphettville, Newton, St Agnes, Port Adelaide or Edinburgh North

About Torrens Transit

Torrens Transit is a leading public transport provider and part of the Kelsian Group Limited, Australia's largest integrated land and marine, tourism, and public transport service provider with established international operations in London and Singapore. With around 9,223 employees, we are one of Australia's most experienced and diverse multi-modal transport businesses operating around 3,991 buses, 113 ferries, and 24 light rail vehicles, carrying over 257 million customers to where they need to be and want to go.

The Opportunity

We are seeking a detail-oriented and proactive Administrator – Accidents to join our team. This role is crucial in managing the administrative aspects of insurance claims related to accidents, ensuring efficient processing and compliance. Reporting to the Commercial Finance Manager, you will play a vital role in minimising financial losses and contributing to a safer working environment.

Key Responsibilities:

• Manage the timely and accurate processing of claims, liaising with third parties.
• Maintain accurate and up-to-date records of all claims related activities.
• Perform data entry of claims information and produce reports as requested.
• Retrieve accident evidence (CCTV footage, witness statements, pictures, etc.).
• Monitor claim progress and the purchase order process.
• Ensure adherence to company policies, industry regulations, and legal requirements.
• Collaborate with Managers to gather information and documentation following accidents.
• Prepare regular reports for management on accident statistics and claims status.
• Support efforts to streamline accidents, claims, and administration procedures.

Essential Skills and Experience:

• Proven experience in motor fleet claims coordination, preferably in the transportation industry.
• Experience in working with Loss Assessors, Debt Recovery, Insurers, Solicitors and Repairers.
• Excellent planning and organising ability with effective communication and interpersonal skills.
• Strong problem solving and decision making abilities.
• Excellent computer literacy with Microsoft Suite products.
• Understanding of confidentiality requirements.
• Demonstrated ability to work independently and as part of a team.

What We Offer:

At Torrens Transit, we offer a challenging, flexible, and rewarding career that takes you exactly where you want to go. We are committed to supporting a healthy work-life balance to help you achieve both your professional and personal goals.

To Apply:

If you are a highly skilled and motivated accident administrator seeking a challenging and rewarding opportunity within a dynamic and progressive organisation, we encourage you to apply by clicking on the apply link. Please visit our website at www.jointransit.com.au for more information.

We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, LGBTQIA+, people with disability and people from diverse cultural backgrounds.