William Adams carries a parts inventory worth over $25 million. This equates to more than 50,000 separate line items. William Adams also has immediate access to the Caterpillar Melbourne Distribution Centre, which holds over $300 million worth of parts inventory.
This breadth of provision means that William Adams is able to supply 75% of parts requirements directly 'over the counter'. 98% of parts requirements can be supplied within 24 hours from the resources of the national network, while the remaining 2% can be readily imported from the USA or Singapore within three to eight days. With over 40 trained parts specialists, we are able to provide service 24 hours a day, seven days a week.
William Adams also understands that options are vital, and offers a range of purchasing alternatives. Not only do we offer new parts, but also re-manufactured parts and dealer exchange parts, allowing for different budgets, and all subject to warranty as in the original manufacturer specifications. All can be tracked through the Electronic Parts System - around the state, around Australia through the Caterpillar dealer network, and around the world through the ANTARES System.